Question 1

How can I contact Junhao Handbag for custom handbag projects?

Accepted Answer

You can contact us via the online inquiry form, phone (+86 185 8816 0357), email (chelsea@junhaohandbag.com) or our official social media channels including TikTok, Facebook, Instagram, LinkedIn and WhatsApp. Our team will reply within 24 hours.

Question 2

How long does it take to get a reply to my inquiry?

Accepted Answer

We provide fast 24-hour response service, with detailed project information, pricing and professional consultation sent to you within 24 hours after your inquiry submission.

Question 3

What information do I need to provide in the contact form?

Accepted Answer

Please fill in your name, email, phone/WhatsApp number, attach design files (optional) and describe your custom project requirements in the message field to help us provide accurate consultation and pricing.

Question 4

Can I visit your handbag factory in Dongguan?

Accepted Answer

Yes, we welcome factory visits. Our factory is located at Building 3, No.2 Chaoshang Road, Chashan Town, Dongguan City, Guangdong Province, China. Please contact us in advance to schedule your tour of our 10,000㎡ manufacturing facility.

Question 5

What communication channels are available for global buyers?

Accepted Answer

We offer multiple communication channels including email, phone, WhatsApp, TikTok, Facebook, Instagram, LinkedIn and YouTube, supporting 24/7 online communication to meet different buyer preferences.

Question 6

Can I get free consultation for my custom handbag project?

Accepted Answer

Yes, we offer free professional consultation services for all custom handbag OEM/ODM projects, including design guidance, material selection advice, production planning and pricing recommendations.

Question 7

How do I submit design files for custom handbag projects?

Accepted Answer

You can attach design files in PDF, DOC, DOCX, JPG, PNG, or AI PSD format (Max 10MB) via the online inquiry form, or send them directly to our email chendong@junhaohandbag.com for custom project evaluation.

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